Economic Growth – Mid-Market Companies Optimistic And Boosting Long-Term Investments Says Report
Majority of respondents expect revenues, profits and productivity to grow
Executives at three out of four mid-market companies are maintaining or boosting their long-term investments despite the U.S. economy’s less than 1 percent growth rate during their first half of the year, according to a new Deloitte survey. The Deloitte report, Mid-Market Perspectives: America’s Economic Engine – Competing in Uncertain Times, also indicates a majority of respondents are forecasting growth in revenue (61.2 percent) and profitability (52.6 percent) in the year ahead.
“Major economic events, such as the downgrading of the U.S. debt rating, the European sovereign debt crisis and the volatility in global equity markets, have reduced optimism about the future of the economy among mid-market enterprises,” said Tom McGee, national managing partner, Deloitte Growth Enterprise Services, Deloitte LLP. ”However, the survey results provide compelling insights into what these executives are thinking and doing to maintain a competitive edge for their companies.”
Nearly three quarters (70 percent) of respondents see productivity gains principally from their investments in business process automation, technology and strategic hiring, leaving them optimistic about revenue and profitability growth.
Technology Trumps Talent
The Deloitte survey shows that technology investments are playing an increasingly larger role in mid-market companies’ bottom line. Business process automation and technology improvements are the two top contributing factors to the jump in mid-market productivity; new hiring ranked fifth overall.
Mid-market executives believe the technology driving increased productivity include business process automation (52 percent); data analytics and business intelligence (49 percent); and customer relationship management software (30 percent).
“Technology is on the mind of most mid-market executives,” said McGee. ”While 74 percent of respondents believe globalization is forcing U.S. companies to become more productive to stay competitive, 46 percent of companies are focused on higher value customers and getting more revenue per customer. Technology and applications such as data analytics can help businesses better understand customers, operate more efficiently and set themselves apart from the pack.”
Cautious Hiring and the Need for Skilled Labor
Although 38 percent of companies agree that strategic hiring of new staff with specific skills offers a path to higher productivity, 47 percent of mid-market business leaders say it is difficult finding employees with the skills and education to become productive immediately. Despite the skilled labor conundrum, 44 percent of the respondents indicate that their companies are prepared to increase the size of their U.S. workforce and hire over the next 12 months.
About Deloitte Growth Enterprise Services
Deloitte’s Growth Enterprise Services team delivers a distinctive client experience through service offerings tailored to address the unique needs of mid-market and privately held companies. The Mid-Market Perspectives report can be viewed here.
CONTACT: Rae Logsdon, Public Relations, Deloitte, +1-203-708-4806, rlogsdon@deloitte.com